Sensitive Household Information Deserves Serious Protection
Here's exactly what's in place, what's being built, and what's planned. No inflated claims.
SmartTIC AI is being designed for sensitive affordable-housing workflows, with human review and controlled data access at the center of the product architecture.
Data encryption In development
Encryption in transit (TLS) and at rest for application data and documents.
Role-based access In development
Permissions by role — applicant, staff, reviewer, manager, admin.
Multi-factor authentication In development
MFA for staff accounts.
Secure storage In development
Documents stored in access-controlled cloud storage, separate from this marketing website.
Session controls In development
Automatic session timeouts and sign-out for inactive staff sessions.
Audit logs In development
Read-only log of uploads, findings, adjustments, requests, and decisions.
Data retention Planned
Configurable retention aligned to each customer's record-keeping requirements.
Secure deletion Planned
Verified deletion of documents and records at the end of retention or on request.
Applicant consent In development
Clear notice and consent before applicants upload documents.
AI data handling In development
Customer data is used to provide the service and is not sold. AI outputs are reviewed by staff before being relied on. Details on model providers and training use are documented for each customer.
A control is labeled Implemented only after it is verified in the production SmartTIC application. During private beta, controls are in development or planned.
What We Don't Claim
SmartTIC AI has not completed SOC 2, HIPAA, FedRAMP, or ISO certifications. We will only list a certification after it is formally achieved.
Two Separate Systems
This website is for marketing and business inquiries only. Tenant data lives exclusively in the secure SmartTIC application.