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Applicant Portal

A Simpler Way for Applicants to Complete Certification Tasks

Clear tasks, plain language, and secure uploads from any phone — so households can finish what's needed the first time.

Features

Everything Applicants Need. Nothing They Don't.

Guided questionnaires

One question at a time, with help text in plain language.

Completion progress

Applicants always know what's done and what's left.

Document requests

Specific requests — “upload a pay stub dated within 30 days” — not vague emails.

Secure uploads

Upload from a phone camera or files into the secure app.

Correction requests

Respond to one clear list instead of a long email thread.

Due dates

Every task shows when it's due.

Property contact information

One tap to reach the leasing office.

Mobile-friendly experience

Designed for phones first; works on any browser.

Desktop view

Same Tasks on a Larger Screen

Applicants who prefer a computer get the same simple task list.

Internal AI review notes are never shown to applicants. They only see requests staff choose to send.
app.smartticai.com/applicant
Welcome, MariaParkview Commons · Certification due Nov 18
2 of 3 complete
Adult questionnaire
Completed Nov 3
Done
Savings statement
Uploaded Nov 4
Done
Employment verification
Due Nov 14
Action needed
FAQ

Applicant FAQ

See all FAQs

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